What to expect when ordering used stage lighting gear
At Christie Lites Used Gear, we specialize in professional-grade stage lighting equipment that is show ready, tested, and clearly listed so you can buy with confidence.
Shipping: how it works Options, quotes, prep time, and pickup
We ship from major Christie Lites hubs across the USA, Canada, the UK, and Germany, using trusted carriers and transport-safe packaging built for professional gear.
Prep time
Most orders are processed and ready to ship within 5–7 business days.
Checkout options
Choose from available FedEx shipping options, including Ground, Express, Overnight, and more.
Need a more accurate quote? For larger or complex orders, choose "Bill Me After Order: Prepaid Prior to Shipping". Our team will calculate shipping based on weight, dimensions, destination, custom packaging, handling, carrier selection, and insurance options.
You'll receive an updated invoice before your gear ships. Prefer to pick up your gear? Select Local Pickup at checkout if applicable.
Need help deciding? Visit the Resources section in the site's main menu for more information.
Warranty coverage What is included after purchase
Every purchase from Christie Lites Used Gear includes straightforward warranty protection.
- 90-Day Standard Warranty is included with all purchases.
- 240-Day Premium Warranty is included on listings marked "240-day Warranty."
- Coverage may include repair of the item, replacement of defective parts, return, or refund if deemed necessary by our team.
Important: If parts are replaced, the original non-working parts must be returned to avoid additional charges. Shipping costs related to warranty service are the buyer's responsibility, except for Dead-on-Arrival claims.
To file a warranty claim, visit the Contact Us section, select Sales Team, and include your order number plus a brief description of the issue.
Returns 14 days to change your mind
Changed your mind or your project needs shifted? We get it.
- 14-Day Return Window from the date of purchase.
- Items must be returned in the same condition as received.
- Return shipping is the buyer's responsibility.
- A 20% restocking fee applies to all returns.
- Refunds are issued after inspection and approval by our team.
To start a return, visit the Contact Us section, select Sales Team, and request a Return Authorization Number.
Priority processing For urgent orders and tight timelines
Need your gear fast? Priority Processing is available directly in the cart drawer on eligible listings.
- Your order moves to the front of the prep queue.
- Ideal for last-minute installs, shows, or urgent replacements.
- A flat rate applies per order, not per item.
- Look for the option when adding items to your cart.
It's a quick way to save time when time matters.
Packaging "No case" does not mean poor packaging
Not every item comes with a flight case, but every item is professionally packed for safe transport.
- No Case? No Problem. Items without a case are securely packed using foam, wrap, and boxes suited to the gear.
- Fragile Items. Protection is customized based on weight, fragility, and connector type.
- Flight Cases. Available on select listings. If you're unsure, just ask.
Flight cases & minimum order quantities How case requirements work
Some fixtures require a minimum quantity to qualify for a flight case option.
- Each flight case is designed to fit a specific number of fixtures.
- Minimum order quantities are based on that case size.
- On product pages, the quantity will automatically adjust to meet the requirement.
- In quick view modals, a pop-up will appear if the quantity is too low.
- The checkout button will remain disabled until the required quantity is set.
